Friday, December 24, 2010

Tips Manage Interruptions In The Workplace

Tips Manage Interruptions In The Workplace : One of the major sources of personal stress at work for many managers are constant interruptions from the telephone, e-mails, drop-by co-workers, etc..

Technology

With voice mail, e-mail, cell phones, and the like, it is important to manage the technology rather than the technology manage you. There are some general rules that apply to each of the technologies most of us work with and which create unnecessary personal pressure.

For telephone calls: With phone calls; plan what you are going to say and need to know in advance, and deliberately discipline yourself by placing specific time limits on the length of a call.

For voice mail: Use this when you need space to perform complex tasks requiring your full attention, and don't be tempted to access your voice mail messages every ten minutes! Also deal with those messages that are most important first, deal with the others later.

For e-mails: prioritize your e-mails in terms of your objectives, then reply to them in this order. All too often, individuals reply to e-mails in order of their arrival and not in terms of their importance.

The cell phones: don't have your cell phone on all the time, as it could interrupt some important meeting or activity. Use it on journeys or during other periods of downtime to deal with work that would otherwise have to be dealt with back at work.

Drop-by co-workers

Although being interrupted can provide a welcome diversion from a boring or tedious task, too many interruptions are a waste of time, distracting, and frequently irritating. There are a range of strategies for controlling these kinds of interruptions.

* Establish quiet hours during which you can work undisturbed. This may mean closing your door and putting a notice outside.

* Arrange meetings away from your desk or office, this enables you to take control and leave when you want to.

* Do not hesitate to curb statements that are full of waffle, in a polite and friendly manner, by asking people that made them to make their main point(s).

* When unexpectedly interrupted, ask the person how much time he or she needs and, if you haven't got the space, then rearrange the meeting.

Interruptions

Interruptions occur for a number of reasons. The person involved may;

* want to exchange information;
* need reassurance or clarification;
* lack confidence about a task;
* want a casual chat because they need a break or are bored, etc.;

It is important to differentiate these, so, if it important to their doing their job properly, you may need to spend some of your time with them, if not, then use some of the above suggestions. I believe they'll help a great deal.
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